Privacy and cookies
How Innodux Labs Ltd handles personal data on innoduxlabs.co.uk, and which cookies the site uses. Last updated 6 October 2026.
Who we are
Innodux Labs Ltd is the controller of personal data collected through this website. Registered in England and Wales (Company No. 17059927). Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.
For anything about your data, email cmoraru@innoduxlabs.co.uk.
Enquiries you send us
When you use the contact form or email us, we receive what you give us: your name, email address and message, and your company, phone number and area of interest if you add them. We use them to reply and, if you go ahead, to discuss and deliver the work.
Our lawful basis is our legitimate interest in answering enquiries, or taking steps you ask for before entering into a contract. The form arrives as an email in our Microsoft 365 mailbox; the website doesn't keep a copy in a database. We keep enquiries for as long as the conversation and any work that follows need them, then delete them.
Hosting
The site runs on Microsoft Azure. Like any web server, it processes your IP address and browser details to deliver pages and keep the service secure.
Analytics: Microsoft Clarity
If you choose Accept in the cookie banner, we use Microsoft Clarity to understand how people use this site. We work with Microsoft to capture how you use and interact with the site through behavioural metrics, heatmaps and session replay, so we can improve it. Until you accept, Clarity isn't loaded at all.
Clarity records the pages you visit, how far you scroll, where you click and move the pointer, your device and browser type, and your approximate location. Anything you type into a form is masked in your browser and never sent.
Our lawful basis is your consent, which you can withdraw at any time with Cookie settings at the bottom of every page. We don't share Clarity data with Microsoft Advertising.
Recordings are kept for 30 days. Aggregated data such as heatmaps, a small sample of recordings and any recordings we save are kept for up to nine months. Clarity has no way to delete a single visitor's data, so these limits are how it is removed.
Microsoft also uses this data under its own terms and may transfer it to the United States. For how Microsoft collects and uses data, see the Microsoft Privacy Statement.
Cookies and browser storage
Only the first entry below is used without your consent. The rest appear only after you accept analytics.
| Name | Set by | Purpose |
|---|---|---|
| cookie-consent | innoduxlabs.co.uk (browser storage, not a cookie) | Remembers your cookie choice so the banner doesn't ask on every page. Strictly necessary. Kept for about six months, then we ask again. |
| _clck | innoduxlabs.co.uk, for Microsoft Clarity | Holds a random Clarity user ID, so visits from the same browser are linked. |
| _clsk | innoduxlabs.co.uk, for Microsoft Clarity | Joins the pages of one visit into a single session. |
| CLID | Microsoft (clarity.ms) | Records when Clarity first saw this browser on any site that uses it. |
| MUID | Microsoft (bing.com) | Identifies the browser across Microsoft sites, for analytics and operational purposes. |
| ANONCHK, MR, SM | Microsoft (bing.com) | Housekeeping for MUID: whether to refresh it and how to keep it in step across Microsoft domains. |
Your rights
Under UK GDPR you can ask for a copy of your personal data, have it corrected or deleted, restrict or object to how we use it, and receive it in a portable format. Where we rely on consent, you can withdraw it at any time. Email cmoraru@innoduxlabs.co.uk and we'll respond within a month.
If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO).